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​Privacy and Cookie Statement for Travel the Sunwave

 

Last updated: October 19, 2024

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At Travel the Sunwave, we value your privacy and ensure that your personal data is protected in accordance with relevant laws and regulations, including the General Data Protection Regulation (GDPR). This means that we:

  • Clearly outline our purposes before processing your personal data through this privacy and cookie statement;

  • Only collect data that is necessary for our purposes and store it carefully;

  • Explicitly ask for your consent to process your personal data when required;

  • Protect your personal data by implementing appropriate security measures and impose these obligations on parties that process data on our behalf;

  • Respect your rights, such as the right to access, correct, or delete your personal data.

In this statement, we explain how we handle your data when you visit our website or use our services.

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1. Processing of Personal Data

Travel the Sunwave processes personal data when you use our services, for example, when booking trips or subscribing to newsletters. The personal data we process may include:

  • Name, address, and residence (contact details);

  • Email address;

  • Phone number;

  • Payment information.

We process this data based on your consent or to correctly fulfill the agreement with you.

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2. Newsletters

We are happy to send you updates, offers, and travel inspiration through our newsletter. When you sign up for the newsletter, we process your contact details and email address. You can unsubscribe at any time via the link in the newsletter.

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3. Contact Form

When you reach out to us via the contact form, we process your contact details, phone number, and email address to respond to your question or request. This data will be stored until we are sure that your inquiry has been fully resolved.

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4. Advertising and Promotions

Travel the Sunwave may keep you informed about new trips, offers, and services via email. If you are not interested, you can easily unsubscribe using the link in the emails.

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5. Cookies

Our website uses cookies to enhance your user experience and remember your preferences. Cookies are small files stored on your device. You can manage the use of cookies through your browser settings. Please note that certain features of the website may not work correctly if you disable cookies.

We work with external parties who also place cookies on our website. While we make arrangements regarding the use of these cookies, we do not have full control over what they do with the data. For this, please read the privacy statements of these parties.

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6. Security

We take the security of your data very seriously. We apply appropriate technical and organizational measures to protect your data against loss or unlawful access.

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7. Your Rights

You have various rights regarding your personal data. These include:

  • Access: You have the right to know what personal data we have about you.

  • Correction: You can request corrections to inaccurate or incomplete data.

  • Deletion: You can ask us to delete your data, as far as legally permitted.

  • Restriction of processing: You can request that we limit the processing of your data.

  • Objection: You can object to specific processing of your data.

  • Portability: You can request the transfer of your data to another organization.

You can exercise these rights by contacting us using the details below.

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8. Changes to this Statement

Travel the Sunwave reserves the right to change this privacy and cookie statement from time to time. Therefore, please check this page regularly for updates. We will notify you of significant changes.

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9. Complaints

If you have questions or feel that we are not assisting you correctly regarding your privacy, you can contact us at:
Email: info@travelthesunwave.nl

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If you are not satisfied with the handling of your complaint, you can contact the Data Protection Authority.

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